JOSÉ LYON — Integrated & Product MarketingNew YorkAvailable for roles and projects
Teaser campaign image for the ATH Móvil and People Pay launch

Case study · Integrated Launch

Arriving last, with more in the box.

Launching ATH Móvil and People Pay together as one payment proposition.

Client
Oriental Bank, via Yonder Consulting
My role
Project and campaign lead
Year
[confirm]
Scope
Launch strategy, campaign structure, channel planning, production oversight

The challenge

Oriental was the last major bank on the island to add ATH Móvil, the dominant person-to-person payment service.

A catch-up announcement would have reminded everyone how late it was.

The insight

Arriving last could still feel like arriving with more: both payment services, launched together.

Fig. 02 The insight

Insight slide for the ATH Móvil and People Pay launch

The shift

We paired ATH Móvil with People Pay and launched both as El Combo, a more complete payment proposition.

A teaser-to-reveal structure built around an oversized orange box gave the launch its own moment.

Teaser-to-reveal campaign built around an oversized orange box
Fig. 03Teaser to reveal

What I did

  • Led the project and the campaign from structure through launch.
  • Planned the rollout across radio, print, out-of-home, social, customer communications, branches, the intranet, and ATM and live-teller screens.
  • Developed the work Spanish-first, then built the English version to keep the idea intact.
  • Oversaw production with agency and media partners.

Rollout

01 / 04
  • Rollout across radio, print, out-of-home, branches and screens
    Fig. 04Rollout
  • Social executions for the launch
    Fig. 05Social
  • English version of the launch equation creative
    Fig. 06The equation, in English
  • More ways to love your people creative
    Fig. 07More ways to love your people